about the measures of Covid-19

On the whole, the restrictions are quite low - as of September 19th 2020

Info Hotline
+43 5287 87239

  • From 09/21/2020 it is mandatory to wear a mask in all public areas.
  • Maintain a distance of at least 1 meter from other people except for people from the same household or fellow travelers in the same residential unit.
  • Due to the generous amount of space in the entire hotel, there is sufficient space in our restaurants, buffets, pool and wellness areas.
  • Please note the maximum number of people stated on the signs in our 7 different saunas.
  • Children's pool and water slide are also in normal operation.
  • We look forward to child care from Bianca & Victl in the kids & teens club
  • The activity and vitality program can also be enjoyed with the minimum distance.
  • Of course, we & the Bergfried team wear the required face visors.
  • There are enough certified disinfectant dispensers available for you
    We look forward to relaxing and active holidays with us in the keep


Protecting all of our health is our top priority. We would therefore like to enable you to book your summer vacation with confidence and flexibility. You can now book your summer vacation  until 13.12.20 including free cancellation or rebooking up to 48 hours before arrival! There is no risk for you if official travel or safety measures still apply to your travel date.

After the 48 hours, 30% of the price of all booked nights will be charged.

Cancellation terms for time after 14.12.2020

If canceled or modified

  • up to 45 days before date of arrival, free of charge.
  • up to 14 days before date of arrival, with 50% it computes all nights.
  • up to a day before the date of arrival, with 85% of all nights.
  • later or in case of no-show, the full amount .
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